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3 Smart Ways SaaS Companies Use Sales Cloud
Sales Cloud helps companies to remove technical blockers and upgrade their …
Let’s supercharge your growth with Salesforce
Scaling up your tech company can be challenging without the right infrastructure for quick, easy and accurate processes. Take advantage of our cross-cloud expertise for transformational solutions that empower at the enterprise level.
HOW WE HELP
Maximize your efficiencies for expansion
By asking the right questions and incorporating your users’ behavior, we carefully map each step required to accomplish your goals. Then we propose seamless solutions designed to elevate your game.
FEATURED partners
Plan for Intense Growth
On the journey from startup to unicorn, your structures and processes need continuous refinement. We’re here at every stage of your growth to solve your technical challenges in the most user-friendly way possible.
Surface the Right KPIs
To position your tech company for sustainable growth, we’ll uncover the KPIs that have the most impact on your business. Then we’ll ensure you have the tools to easily track your progress.
Empower Global Users
We’ll help make your product or service more accessible to users around the world with targeted communications that transcend language barriers.
SALESFORCE FOR TECH
Tools to help tech companies get ahead
Flexible Collaboration
Level up internal awareness and collaboration on important business issues with Salesforce’s 360° View. From our discovery process on, we help tech businesses to define teams and processes for sales, marketing, and customer service so everyone is aligned.
Made to Measure
Provide your teams at all levels with the data to make informed decisions. We’ll work with you to implement easy-to-use reporting and dashboards to measure and analyze your business, so that you have a clear path forward.
White Glove Customer Support
Many tech companies experience large volumes of customer issues from various channels. We can help you manage and resolve them efficiently. Your sales reps can also monitor their accounts and stay on top sales activity.
Improve you current tech stack with streamlined solutions that fit your growth and scale as a tech company. Provide your team with tools to help remove manual work out of their workflow. With an collaborative forecasting solution automatically pull and calculate certain data points in order to increase efficiency. Sales Cloud makes it easy to elevate every rap and channel with automation that scales.
Even the most innovative tech products can fall short without exceptional service. Improve your customer support capabilities, and track and manage relationships. Service Cloud allows your teams to handle sales and provide white glove customer service. Cross and up-sell products with ease, plus stay up-to-date with detailed KPI analysis.
When you have all of your information in one place, you can deliver customised content quickly. Make it simple for customers to have access to their data and take appropriate action, or for partner with Salesforce PRM. Improve the visibility of your partnership cycles and accelerate channel expansion and growth through automation.
Success Story
Slack
Learn about how we leveraged CPQ to empower Slack’s Customer Success Team. to automatically pull and calculate data points.
2x
More Engagement & New Accounts
Success Story
Samsara
Learn about how we created a solid foundation for Samsara’s partner growth.
2200+
Apex classes with outdated APIs fixed
Success Story
Netgear
We transformed this tech leader’s cloud customer support capabilities.
Watch Success StoryWe’re extremely happy with the services that (Groundswell) provided.
– Tejas Shah, VP IT, Netgear
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