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Customer experience is key, but aren’t business partners and employees like …
We help Life Science organizations integrate fresh data sets into seamless structures with simplified processes. We’ll improve your business operations using a combination of existing and custom cloud solutions, creating a user-friendly experience for all your stakeholders.
With over six years of experience in Life Sciences, we can advance your capabilities by integrating your ecosystems and streamlining data. We’ll also help your teams to promote engagement and facilitate sales.
We have the technical and industry expertise to navigate Life Sciences organizations like yours through the complexities of moving data, metadata and processes from its original source to Salesforce. You’ll get a 360° view of cases, accounts, orders, contracts, and more.
We’ll take a deep dive into your workflows, providing efficiencies for order management and lifecycles. Streamline your catalog of new clients, contracts, associates, regions and more while providing documentation and requirements on an account level.
No more digging into records to connect customer profiles to orders. Automation simplifies administration so your team can be more efficient and patients can get the time-critical products they need.
Improve internal awareness and collaboration with Salesforce’s 360° View. Starting with our deep discovery process, we help retailers to define teams and processes for sales, marketing, and customer service to enable alignment.
Having the right data leads to better, more informed decisions. We work closely with retailers like you to implement easy-to-use reporting and dashboards. Your team at all levels will be abe to analyze your business metrics and measure performance across targets.
Every retailer is faced with a high volume of customer issues coming from a variety of channels. We’ll use Salesforce to make it easier for your customer support teams to manage and respond to issues quickly.
With Sales Cloud, you can streamline your order management process. Increase sales by providing your team with a single source of truth to make decisions in real time. Sales Cloud lets you create, modify, and cancel orders, as well as new business development opportunities.
Improve your organization’s customer service and relationship management capabilities. Service Cloud enables franchisees to handle sales for white-glove customer service from the comfort of their own offices. You’ll be able to easily cross-sell, up-sell, and monitor your inventory, quotas, and performance reports with ease.
Empower your team with best-in-class content management tools. Motivate employees and spread the word to external stakeholders with an omnichannel strategy. Your in-person and digital marketing are made simple with the help of Marketing Cloud.
Approximately 38% of industry experts expect big data to have the greatest impact in the pharmaceutical industry.– LinchpinSEO
The global Life Science industry has experienced significant growth in recent years. As this industry continues to expand in revenue, you’ll need to constantly adapt to new technology and consumers’ changing needs.
We know precision, clarity, and understanding your consumer's fluctuating needs are very important to Life Sciences. Let us help provide the precise 360° view you need, by tracking and streamlining every step of your ordering and sales processes.Start the conversation