Retail
Technology
Consumer Goods
Manufacturing
Franchise & Distribution
Life Sciences
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Tips & Tricks Salesforce Field Service 2023 – Best New Summer Features
Salesforce Field Service continues to shine with market-leading features …
Expert guidance
for breakthrough
Salesforce solutions
Our trailblazing leaders from around the globe enable our partners to implement real change. Leveraging Salesforce & MuleSoft, we deliver innovative cross-cloud solutions. Let us show you how.
Featured Partners
150+
countries reached by our implementations
Your trusted partner to accelerate time-to-value.
Retail
Technology
Manufacturing
Franchise & Distribution
Consumer Goods
Life Sciences
Industry Focus
We work with high-profile retailers to enhance their customer support experience by integrating systems and creating a more connected community. From specialty retailers, to grocery & restaurant chains, department stores, e-retail and more, we help retailers step up.
7 Days
In just one week, we delivered Einstein Bots to significantly reduce customer support volumes.
The real consultative approach is just as valuable as the build itself.
– Mighty Leaf
From hardware to software and everything in between, rapid-growth tech companies depend on Groundswell to create efficiencies, better understand their customers and scale operations to meet higher needs.
39+ Projects
86% of our partners in the technology industry specialize in SaaS.
We would recommend Groundswell to anyone, but especially high growth environments where precision and responsiveness are key.
– BrightEdge
Whether it’s logistics, power tool supplies, automotive, restoration services or discrete manufacturing, our partners value our industry expertise in cross-cloud solutions. From internal system users to external distributors and purchasing managers, we understand the needs of the manufacturing process.
30+ Clients
Our expertise in the manufacturing industry helps us to put ourselves in the client’s shoes and deliver connected customer journeys and intelligent partner channel solutions.
98%
of manufacturing companies cite reliable data and integrations as a critical top priority. – Forbes
Whether it’s food & beverage, fashion & beauty, or household products, we help consumer goods companies move faster. Creating efficiencies, improving their digital presences and providing useful management tools – it all adds up to selling more.
23%
of our Consumer Goods partners specialize in the food and beverage sector.
I love the team! They have worked hard to get Compass Coffee up and running on Salesforce ahead of schedule and under budget.
– Compass Coffee
Our Franchise & Distribution partners value our ability to set up stronger customer engagement and access to vital data. We strive to create an integrated ecosystem and unified brand system that connects to and from Salesforce.
200K+
hours of experience in Franchise & Distribution engagements.
When we have any big projects or any complex problems to solve we’ll reach out to them as our expert bench – because we trust them.
– Herbalife Nutrition
We work with Life Sciences businesses including pharma, biotech, and health plans to improve their efficiency. We create tools that simplify the reporting and processing from various data sources. And we do this all with great care and sensitivity.
10+ Years
For nearly a decade, we’ve provided help centres, contract management processes, and apps to improve the Life Sciences industry.
We are highly pleased with the technical expertise we found in your team members.
– Myriad Genetics
Your ultimate collaborators for digital transformation
Accelerated Time to Value
We understand how critical timing is to your business. We optimize time to market so you can hit the ground running.
Motivated by Your Success
We are committed to our partnerships from the outset. We work closely with you to drive long-term success.
Powered by Results
As technical experts who deeply understand Salesforce, we take problems and provide user-friendly solutions.
PLATFORM Expertise
Undisputed Salesforce experts
With deep product expertise and focused industry experience, we tackle unique implementations across multiple Salesforce products.
Certifications
800+
Hours of Project Experience
500K+
CSAT Average Score
4.82
Users Enabled on Salesforce
10M
- Data Cloud Consultant
- Marketing Cloud Consultant
- Field Service Consultant
- Manufacturing Cloud Accredited
- Consumer Goods Cloud Accredited
SUCCESS STORIES
Always innovating to elevate our partners
One Trust’s seamless Sales Cloud migration into a single CRM.
Read onTackling NETGEAR’s unique and complex needs to deliver a suite of fully integrated Salesforce solutions.
Read onImproving data compliance and enhancing case lifecycle visibility with Salesforce Platform.
Read onTransforming partner onboarding and communication for FICO managers with Experience Cloud.
Read onConsolidating and streamlining business processes into one unified system with Salesforce SIOP.
Read on
