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Technical Lead

At Groundswell we have the best Salesforce experts in Canada! Our purpose is to be enablers of success and that means success for everyone we work with: our customers, our partners, and especially our people!

This is a full-time, permanent role based in Vancouver, Canada. Immigration sponsorships are available for successful candidates.

As a Technical Lead, your focus is to help build a strong, lasting relationship with our customers by leading the design and implementation of best-fit technology solutions.

  • Be an expert in at least one of the Salesforce Clouds (eg. Sales, Service, Experience, Field Service, or Marketing), understanding common use cases and OOB capabilities to guide the solution
  • Lead customer-facing activities and manage customer influence customer perception, and apply strategic thinking for long-term customer success
  • Exercise your Salesforce expertise (ie. Service Cloud, Field Service, Experience Cloud, Apex, LWC, SFDX, etc) to design and implement technical solutions, providing options and informed opinions on recommended approaches
  • Prepare mock-ups, data models, architecture diagrams, process flows, presentations, and other necessary documentation to communicate the proposed solutions
  • Lead individual workstreams under minimal guidance, guiding and mentoring team members to produce high-quality deliverables while achieving on-time project deadlines
  • Be hands-on in the software development process and leverage your deep technical skills to produce well structured and architected code, and develop scalable integrations including REST/SOAP APIs along with other industry standards such as OAuth2/SAML 
  • Support the estimation of projects
  • Be an advocate for adopting new technologies
  • Contribute to internal strategic initiatives 

How we enable you

  • A tailored growth and development plan to support you in your career
  • Professional development support for training and certification
  • A competitive compensation package that includes RRSP matching, extended health, and lifestyle allowances
  • A lump-sum work from home allowance to help you get set up for our hybrid work environment
  • Intelligent and friendly people, engaging events, and an overall awesome company 

What you bring to be successful

  • Post-secondary education in a technology-related field 
  • At least 3 years of technical consulting / customer-facing experience
  • Strong written and verbal communication skills, confidence and clarity in front of customers and other stakeholders including executives
  • A self-driven, self-motivated attitude to get things done and to bring success to our customers
  • An ability to deal with situations where information is difficult to obtain, complex or ambiguous
  • A passion for technology and continuous growth, with the ability to learn quickly in fast-paced environments; curious-minded with excellent analytical and problem-solving skills
  • At least 3 years of hands-on development experience (Apex,LWC, Aura, SFDX) and at least one area with significant depth (Experience Cloud, Service Cloud, Marketing Cloud)
  • Experience in other areas is desirable (e.g. Field Service Lightning, MuleSoft, Tableau)
  • Strong integration experience in both real-time and batch architectures; experience with Mulesoft is a plus
  • Strong understanding of identity management and enterprise security frameworks including OAuth, SAML, SSO, JIT, JWT and so on
  • Good working knowledge of information security best practices in development and operational settings

Benefits of joining Groundswell

  • Competitive salary – reviewed every 12 months and annual performance-based bonus
  • RRSP, MSP and Extended Health coverage for you, spouse and children
  • Sponsored Salesforce Certifications
  • Regular Lunch and Learns and internal training opportunities
  • Hybrid workplace model
  • Awesome company events and Friday Happy-Hours

You will be joining an inclusive, innovative company with diverse, passionate people. Our unique points of view determine our individuality, but it is our trust that brings us together to succeed as a team. If we sound like your kind of people then kickstart your career in tech and apply today!

Are you the next Groundsweller?

Apply to join our growing team today.

  • Position: Technical Lead
  • Location: Vancouver
  • Schedule: Full-Time

Let’s connect

We’d love to get to know your business better, and chat about how we can harness the power of Salesforce to help achieve your long-term goals.

Start the conversation

Let’s connect

Whether you’re looking for a quick fix, a major transformation, or expert consulting to help you navigate through it all, we’d love to hear from you.
Want to join our team?
Visit our careers page for current openings.
Our HQ
650 W Georgia St Suite 1300 Vancouver, BC V6B 4N8 (604) 628-3421
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