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Senior Functional Consultant

As a Salesforce Senior Functional Consultant, your focus is to help build a strong, lasting relationship with our customers by proactively supporting the project team and developing a great understanding of our customers’ business needs. 

  • Lead interactions with the client’s business, technical, and project stakeholders to identify and understand the short and long-term business objectives, while considering internal and external factors
  • Solicit and document requirements, elaborate processes, analyze Salesforce capabilities, and identify solution areas to allow an organization to visualize their future.
  • Lead the creation of user stories, process diagrams, and solution designs for both business and technical audiences.
  • Support the definition of the best-fit solution design and roadmap for enterprise level customers, considering industry and technology trends, platform experience, and other factors.
  • Works with the program / project manager to establish ways of working across teams, including sprint schedules, definitions, cadences, and team structures.
  • Support sales activities by engaging in pre-sales activities, scoping engagements, providing estimates, preparing sales materials, and creating reference architecture diagrams
  • Supports the development and documentation of frameworks and processes that contribute to the Groundswell project methodology.
  • Act as a mentor to junior resources Continually improve your technical skills, consulting skills, management skills, and maintain deep expertise across the Salesforce platform, enterprise architecture, and other applicable technologies 
  • At Groundswell, our purpose is to be enablers of success and that means success for everyone we work with: our customers, our partners, and especially our people.

What you bring to be successful

  • Post-secondary education in business or technology-related field
  • Minimum of 4+ years experience as a Functional Consultant, Business Analyst or Product Owner
  • Salesforce Certifications: Administrator, Consulting Family of Certifications highly desired
  • Proficiency and experience with business process definition, best practices, and reengineering
  • Proficiency and experience writing user stories to capture Salesforce requirements
  • Experience with data migrations from third party systems to Salesforce
  • Proficiency across Salesforce declarative development suite
  • Broad experience across multiple Salesforce products (e.g. sales, service, marketing, Einstein analytics, Einstein AI, commerce, MuleSoft etc) with depth in specific clouds
  • Understanding of the key levers for B2B, B2C, hybrid business models
  • Understanding of key concepts of user-centered design and design thinking
  • Sales, marketing or customer service experience having utilized Salesforce technologies as an end user
  • Understanding of basic system and data integration concepts, frameworks and patterns (REST, SOAP, XML, JSON, ESB, point-to-point, named credentials, connected apps and so on)
  • Awareness of enterprise security flows and patterns (OAuth, SAML, SSO, JIT, JWT and so on)
  • Awareness of application lifecycle management and DevOps including industry standard tooling
  • Awareness of quality assurance and industry standard tooling
  • Experience with agile development and methodologies
  • A passion for technology and continuous growth

How we enable you

  • A tailored growth and development plan to support you in your career
  • Professional development support for training and certification
  • A competitive compensation package that includes RRSP matching, extended health, and lifestyle allowances
  • A lump-sum work from home allowance to help you get set up for our hybrid work environment
  • Intelligent and friendly people, engaging events, and an overall awesome company 

Benefits of joining Groundswell

  • Competitive salary – reviewed every 12 months and annual performance-based bonus
  • RRSP, MSP and Extended Health coverage for you, spouse and children
  • Sponsored Salesforce Certifications
  • Regular Lunch and Learns and internal training opportunities
  • Hybrid workplace model
  • Awesome company events and Friday Happy-Hours

You will be joining an inclusive, innovative company with diverse, passionate people. Our unique points of view determine our individuality, but it is our trust that brings us together to succeed as a team. If we sound like your kind of people then kickstart your career in tech and apply today!

Are you the next Groundsweller?

Apply to join our growing team today.

  • Position: Senior Functional Consultant
  • Location: Vancouver
  • Schedule: Full-Time

Let’s connect

We’d love to get to know your business better, and chat about how we can harness the power of Salesforce to help achieve your long-term goals.

Start the conversation

Let’s connect

Whether you’re looking for a quick fix, a major transformation, or expert consulting to help you navigate through it all, we’d love to hear from you.
Want to join our team?
Visit our careers page for current openings.
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650 W Georgia St Suite 1300 Vancouver, BC V6B 4N8 (604) 628-3421
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